Refund policy

Every Chandi Sa piece is checked carefully before it ships. If your order arrives damaged or defective, we'll make it right.

• Please record a clear video while opening your package - an opening video is required for any refund or return request
• Tell us within 48 hours of delivery, with photos of the damage along with your opening video
• Once we've verified it, we'll arrange a replacement or a full refund
• The item should be unused and in its original packaging
• Since our pieces are festive and pooja items, we can't accept returns for a change of mind

To report an issue, WhatsApp us at +91 74390 98208 with your order details and opening video.